Cynthia L. Cordes
Thomas W. Dougherty
Binghamton University
University of Missouri
Burnout is a unique type of stress syndrome, characterized by emotional exhastions, despersonalization and diminished personal accomplishment. Although burnout has been shown to be potentially very costly in the healping professions, such as nursing, education and social work, little work has been done thus far to establish its generalizability to industry. This article reviewa the literature on burnout and provides a conceptual framework designed to improve the understanding of burnout. Propositions are presented that are aimed at clarifying the dynamics of burnout, including determinants of and interrelationships among the three burnout components
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